Shipping Policy

Shipping Policy

Last Updated: 05.06.2024

Welcome to Planetsafe! We aim to provide you with the best shipping experience possible. Please read our shipping policy carefully to understand our practices regarding the shipping of your orders.

Processing Time

– Order Processing: All orders are processed within 1-3 business days.
– Business Days: Orders are not processed, shipped, or delivered on weekends or public holidays.
– Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

– Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
– Delivery Time: Delivery times may vary based on your location and the shipping method selected at checkout. Typical delivery times are:
– Standard Shipping: 5-7 business days
– Express Shipping: 2-3 business days

Shipment Confirmation & Order Tracking

– Order Confirmation: You will receive a shipment confirmation email once your order has shipped. This email will contain your tracking number(s).
– Tracking Number: The tracking number will be active within 24 hours of dispatch.

International Shipping Policy

– International Shipping: Currently, we do not offer international shipping outside of India. We only ship domestically within India.

Customs, Duties, and Taxes

– Responsibility: Planetsafe is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Issues

– Damaged Goods: Planetsafe is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
– Documentation: Please save all packaging materials and damaged goods before filing a claim.

Address Accuracy

– Accurate Address: Please ensure that all shipping information is correct. Inaccurate or incomplete addresses may delay delivery. We are not responsible for delayed or misdirected shipments due to incorrect addresses.

Returns and Refunds

For information about returns and refunds, please visit our Return and Refund Policy.

Contact Us

If you have any questions about our shipping policy, please contact us:

– Email: info@planetsafe.in
– Phone: +91-8779291591
– Address: 508, 5th Floor, Avior Corporate Park, Opp. LBS Marg, Mulund (W), Mumbai, Maharashtra, India 400080

Thank you for shopping with Planetsafe!